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How to Reorder Payment/Delivery Methods?

Overview​

Learn how to customize the order of payment and delivery methods in your checkout to optimize the customer experience and highlight preferred options.

What You Can Reorder​

  • Payment methods (e.g., move Credit Card to top)
  • Delivery methods (e.g., prioritize Express Shipping)

Step-by-Step Guide​

1. Access Checkout Rules​

  1. Log into your admin panel
  2. Navigate to App > Rules
  3. Look for the Rules section

2. Create or Edit Rule​

  • For a new rule: Click the "+ Add Rule" button -> "Reorder payment/delivery method"
  • For existing rules: Find the rule in the list and click "Edit" -> "Reorder payment/delivery method"

3. Configure Basic Settings​

  • Rule title: Choose a clear, descriptive name (e.g., "Payment Methods Order")
  • Status options:
    • Active: Rule is live and affecting checkout
    • Deactivated: Rule is saved but not affecting checkout

4. Set Up Method Reordering​

  1. Under "Actions", select "Reorder Method"
  2. Drag and drop methods to arrange them in your preferred order
  3. Use the up/down arrows to fine-tune positioning
  4. Configure "Sort other option at":
    • At begin: Unlisted methods appear at the start of the list
    • At end: Unlisted methods appear at the end of the list

5. Configure Conditions (Optional)​

Set when the reordering should apply:

  • All conditions: Every condition must be true
  • Any condition: At least one condition must be true

Available conditions:

  • Product details (name, type, vendor)
  • Customer information (tags, groups)
  • Order properties (total, items)
  • Store settings
  • Custom conditions

6. Save and Test​

  1. Click "Save Rule"
  2. Test the checkout flow to verify the new order
  3. Make adjustments if needed
tip

Best Practices:

  • Place most popular methods at the top
  • Group similar methods together
  • Consider mobile user experience
  • Test the flow on different devices
  • Use "Sort other option at" to control where new or unspecified methods appear
warning

The functionality of methods remains unchanged - only their display order is modified.

Common Use Cases​

  1. Promote Preferred Methods

    • Move preferred payment methods to top
    • Highlight fastest shipping options

  2. Seasonal Adjustments

    • Prioritize express shipping during holidays
    • Reorder based on seasonal promotions

  3. Geographic Optimization

    • Arrange methods based on location
    • Prioritize region-specific options

  4. Business Strategy

    • Highlight methods with better margins
    • Promote new payment/shipping options